Hi Stuart, Thank you very much for your 5-star review. We’re delighted to hear you found our team helpful and were pleased with the products you received. Providing great service alongside quality products is always our goal, so it’s wonderful to know we delivered on both. Thank you again for your support and for taking the time to leave your feedback. Warmest Regards, Wood Flooring Kent
“Bought flooring several times from wood flooring Kent , really easy to order with and easy to track delivery and prices are fair as well I filled rest of survey in and was asked about if delivery had any damages which I replied yes , I had two packs of flooring that was damaged so I reported this and two replacements were sent out straight away”
Hi Richard, Thank you very much for your fantastic 5-star review and for choosing Wood Flooring Kent on multiple occasions. We’re delighted to hear you’ve found the ordering process straightforward, the delivery tracking easy to follow, and our prices fair. We’re also pleased that when you reported the damaged packs, our team was able to resolve the issue quickly by arranging replacement packs straight away. While damage in transit is unfortunately sometimes unavoidable, we always aim to put things right as quickly and smoothly as possible. Thank you again for your continued support and for taking the time to share your experience. We truly appreciate your repeat custom. Warmest Regards, Wood Flooring Kent
Hi Jayne, Thank you very much for your fantastic 5-star review. We’re delighted to hear you’re so pleased with the flooring and that you found it to be excellent quality and easy to lay. It’s also great to know your order arrived quickly — we always aim to make the whole process as smooth as possible from start to finish. Thank you again for your kind words and for choosing us. Warmest Regards, Wood Flooring Kent
Hi Alicia, Thank you very much for your 5-star review. We’re delighted to hear you were happy with the customer service you received. Providing helpful and reliable support is something we take great pride in, so your kind feedback is truly appreciated. Warmest Regards, Wood Flooring Kent
Hi Susan, Thank you very much for your lovely 5-star review. We’re really pleased to hear you were happy with the service and the quick delivery. It’s also wonderful to know the delivery driver was so helpful — we’ll be sure to pass on your kind words. We hope the installation goes smoothly and that you absolutely love the flooring once it’s laid. Thank you again for choosing us. Warmest Regards, Wood Flooring Kent
Hi Paulina, Thank you very much for your 5-star review. We’re really pleased to hear you were happy with the samples and the fast delivery. Getting samples out quickly is something we always aim for, so it’s great to know it made a positive impression. Warmest Regards, Wood Flooring Kent
Hi Saiqa, Thank you so much for your wonderful 5-star review. We’re absolutely delighted to hear how happy you are with your flooring and that it delivered exactly the “something special” you were looking for. Your kind words really mean a lot to us, and we’re so pleased we could help bring your vision to life. Thank you again for choosing us. Warmest Regards, Wood Flooring Kent
Hi there, Thank you for your review. We’re glad the samples helped you gauge your needs. If you’d like any further assistance or more information, just let us know. Warmest Regards, Wood Flooring Kent
“The flooring is lovely and I’m very pleased with the price I paid considering the quality of the product. Delivery was quick & people who delivered were really friendly and helpful.”
Hi Sarah, Thank you very much for your lovely 5-star review. We’re delighted to hear you’re so pleased with the flooring and that you felt it offered great value for the quality. It’s also wonderful to know your delivery was quick and that the team were friendly and helpful — we’ll be sure to pass that on. Thank you again for your kind words and for choosing us. Warmest Regards, Wood Flooring Kent
“Excellent service from start to finish as well as order process being very straightforward. They also went out of their way to support an order amendment at very short notice. Highly reccomended.”
Hi John, Thank you very much for your fantastic 5-star review. We’re delighted to hear you found the ordering process straightforward and that everything ran smoothly from start to finish. It’s great to know our team could assist with your order amendment at short notice — we always do our best to be as flexible and helpful as possible. Thank you again for your recommendation, it really means a lot to us. Warmest Regards, Wood Flooring Kent
Hi Darren, Thank you very much for your 5-star review. We’re delighted to hear you were pleased with the product and that the delivery was both fast and helpful. Providing quality products alongside a smooth delivery experience is something we always aim for, so your feedback is greatly appreciated. Warmest Regards, Wood Flooring Kent
“I ordered a range of SPC vinyl flooring samples from Kent Wood Floors primarily to assess the construction and suitability for use upstairs, where our existing floorboards are quite squeaky. Overall, I was really impressed with the quality across both the Liberty Floors Lifestyle and Guardian Clever Click ranges. All samples felt solid and well-made, with a reassuring rigidity typical of SPC cores. The 5mm thickness seems like a good balance between durability and practicality, and the click systems appear robust and easy to work with. The surface finishes were also very convincing, with realistic wood textures and a good variation in grain and tone across the different styles. From a practical perspective, these look like a strong option for bedrooms, especially as part of a build-up that could help reduce movement and noise from the subfloor. At this stage, the main decision left is aesthetic—I'm now waiting for my wife to choose her preferred colour from the selection!”
Hi Nicholas, Thank you very much for your detailed and thoughtful 5-star review. We’re delighted to hear how impressed you were with the quality and construction of the SPC samples, particularly across the Liberty Floors Lifestyle and Guardian Clever Click ranges. It’s great to see such a thorough assessment — from rigidity and thickness through to the click systems and surface finishes. SPC really does offer a fantastic balance of durability and practicality, especially for upstairs installations where stability and noise reduction are important considerations. It sounds like you’ve narrowed it down nicely, and now it’s just the final (and often toughest!) decision on colour. If you need any further advice while deciding, our team will be more than happy to help. Warmest Regards, Wood Flooring Kent
“I spoke to a very helpful gentleman to confirm that they had the flooring in stock as quick-step didn't have it in stock and my local supplier will only order in which was a 3 week delay the gentleman also recommended some other bits I would need ,ordered on late Tuesday told them to hold delivery till Thursday received safely on Thursday bonus was it was the same total price as my local supplier but I also got the extras and delivery included could have saved more if I wanted to collect (to far)”
Hi Malcolm, Thank you very much for your fantastic 5-star review. We’re really pleased we were able to confirm stock for you and help avoid the delay you were facing elsewhere — getting your project moving quickly is always our aim. It’s great to hear our team could assist with the additional items you needed and that everything arrived safely on the day requested. We’re also glad we could offer the same value as your local supplier, with the added benefit of delivery and everything you needed in one place. Thank you again for choosing us and for taking the time to share your experience. Warmest Regards, Wood Flooring Kent
“Received my flooring within three days very efficient exactly what I wanted and a pleasure, I have not yet fitted it but I have used this product before and found it to be perfect”
Hi Phil, Thank you very much for your 5-star review. We’re really pleased to hear your flooring arrived quickly and was exactly what you were looking for. It’s great to know you’ve used the product before and rate it so highly — that kind of confidence always makes a project that bit easier. We hope the installation goes smoothly and that you’re just as happy once it’s all fitted. Thank you again for choosing us. Warmest Regards, Wood Flooring Kent
Hi Mark, Thank you very much for your 5-star review. We’re delighted to hear you were pleased with the service, the price, and the speed of delivery. Providing great value alongside reliable delivery is something we work hard to achieve. We really appreciate you taking the time to share your feedback, and we hope you enjoy your new flooring for many years to come. Warmest Regards, Wood Flooring Kent
“I can't rate this company enough! They were out of stock of my chosen laminate but were getting it in shortly. It arrived alot sooner than quoted as I told them I was on a schedule so I am more than happy. Will definitely use again for next project! Thank you.”
Hi Jackie, Thank you so much for your fantastic 5-star review. We’re really pleased we could help keep your project on schedule and that the laminate arrived sooner than expected. We always do our best to keep customers updated on stock and get orders out as quickly as possible when we know there’s a timeline involved. It’s wonderful to hear you’re happy with the service, and we truly appreciate your kind words. We’ll look forward to helping you again when you’re ready for your next project. Warmest Regards, Wood Flooring Kent
Hi Ian, Thank you very much for your wonderful 5-star review. We’re really pleased to hear that our team was able to help you over the phone and get your order placed smoothly. It’s great to know your flooring arrived just a few days later and that you were happy with the service. We always aim to make the whole process as easy and efficient as possible. Thank you again for choosing us and for taking the time to share your feedback. Warmest Regards, Wood Flooring Kent
Hi Leanne, Thank you very much for your lovely 5-star review. We’re delighted to hear that you’re really pleased with your flooring and that everything arrived on time. It’s also great to know our delivery team were friendly and made the experience even better. We’ll be sure to pass on your kind words to them. Thank you again for your support - we’re so pleased you couldn’t fault the product or the service. Warmest Regards, Wood Flooring Kent
“What a fabulous company,ordered on the Tuesday delivered on the Friday, communication was great. I can’t praise them enough… the flooring is gorgeous! So thankyou very much .”
Hi Louise, Thank you so much for your wonderful 5-star review. We’re thrilled to hear your order arrived so quickly and that our communication kept everything smooth along the way — that’s exactly the experience we aim to deliver. It’s even better to know you love the flooring and think it’s gorgeous. Comments like yours truly make our day, and we can’t thank you enough for your kind words and praise. We hope you enjoy your new floor for many years to come, and thank you again for choosing us. Warmest Regards, Wood Flooring Kent
“The order was placed online easily. Delivery cost added at order placement with no additional charges. Delivery was very swift with afew days and all flooring arrived complete with no damage. Would definitely recommend this company and have no qualms about orderinng from them again. Take this together with best online price and theres nothinh more to say.”
Hi Stephen, Thank you so much for taking the time to leave such a fantastic review. We’re really pleased to hear that you found the ordering process straightforward, the pricing transparent, and the delivery quick and trouble-free. It’s great to know your flooring arrived in perfect condition and met your expectations. We truly appreciate the recommendation and would be delighted to help you again whenever you need flooring in the future.