βBuying from your website was very easy and quick the only thing that I was not so happy with is the the delivery I was not notified about it before hand as told I would be the first thing I knew about it was a text and email from the courier company saying that my flooring was getting delivered that day a couple of hours later and I was at work luckily someone was else was home that day.apart from that I would have given 5 starβ
Thank you for your review, Mark! We're glad to hear that your experience with purchasing was easy and quick. We appreciate your feedback about the delivery notification and apologize for any inconvenience it may have caused. I shall flag this up with the delivery company for your order to ensure that it's does not happen again. Thank you for your understanding, and we hope to exceed your expectations next time! Best wishes, Team Wood Flooring Kent
βThe product was excellent, quickly delivered and fairly priced. Communication was very limited and could improve. I will recommend this company and use their products again. Regards Roy Careyβ
Thank you for your thoughtful review, Roy! We're pleased to hear that you found our product excellent and fairly priced, and we appreciate your feedback regarding communication. We're committed to improving our services and will take your comments into account. Thank you for recommending us, and we look forward to serving you again in the future! Warm wishes, Team Wood Flooring Kent
Thank you for your fantastic review, Julia! We're delighted to hear that you had a wonderful experience with our quick delivery and hassle-free service. Your feedback means a lot to us, and we look forward to serving you again! Warm wishes, Team Wood Flooring Kent
Thank you for your wonderful review, Nicola! We're delighted to hear that you found our prices great and the delivery quick. Your feedback is invaluable to us, and we appreciate your support! Warm regards, Team Wood Flooring Kent
Thank you so much for your fantastic review, Dawn! We're thrilled to hear that your floor was delivered quickly and that it looks great. We're glad the fitting process was easy for you as well. Your satisfaction is our top priority, and we truly appreciate your feedback! Warm regards, Team Wood Flooring Kent
Thank you so much for your amazing review, Alex! We're thrilled to hear that you consistently receive great service and that our products meet your expectations. Your trust in us is greatly appreciated, and we look forward to serving you again! Warm regards, Team Wood Flooring Kent
βProvided very helpful advice on ordering. We have had a couple of friends use them before. The order arrived very quickly. The new floor has been fitted and is fantastic. Would highly recommend.β
Thank you for your fantastic review! We're so glad to hear that our advice was helpful and that your order arrived quickly. It's wonderful to know that you love your new floor and that you would recommend us to others. Your support means a lot! Warm regards, Team Wood Flooring Kent
Thank you for your wonderful review, Martin! We're delighted to hear that out team provided you with helpful and polite assistance, and that our communication met your expectations. Your recommendation means so much to us! Warm regards, Team Wood Flooring Kent
Thank you for your kind words, Keith! We're pleased to hear that you've found our sample service accommodating. Take your time deciding, and we're here to help whenever you're ready to move forward. Warm regards, Team Wood Flooring Kent
Thank you for your kind review, Terry! We're thrilled to hear that the samples arrived on time and met your expectations in quality. Your satisfaction is important to us, and we appreciate your feedback! Warm regards, Team Wood Flooring Kent
Thank you for your fantastic review, Bangaly! We're so glad to hear that you had a perfect experience with our service and that you love your new flooring. Your recommendation means the world to us, and we appreciate your kind words! Warm regards, Team Wood Flooring Kent
βAs a first time customer, living in Scotland. I was very impressed with the speed I received my flooring and how the driver helped me, because I was on my own. I found Wood Flooring Kent provided an efficient and friendly service.β
Thank you so much for your wonderful review, Mari! We're delighted to hear that your experience with Wood Flooring Kent was so positive, especially with the prompt delivery and the support from our driver. We strive to provide friendly and efficient service, and your feedback truly warms our hearts. Warm regards, Team Wood Flooring Kent
Thank you so much for your wonderful review, Mohit! Weβre delighted to hear that you found the quality of our materials to be just as expected and that your floor looks fabulous. Your satisfaction is our biggest reward, and we truly appreciate your kind words. Warm regards, Team Wood Flooring Kent
βFrom the first communication with Wood-flooring Kent, I was impressed, I placed my order on-line and within days I received my delivery date. Matty the delivery driver was a delight he chatted brought the packs round the back of the house placed them in house in the room of my choice extremely Customer focused. Floor looks fabulousβ
Thank you for your glowing review, Susan! We're thrilled to hear that your experience with Wood Flooring Kent was so positive right from the start. Itβs wonderful to know that Matty made your delivery experience enjoyable and that you love how the floor looks. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work! Warm regards, Team Wood Flooring Kent
βOrdered 3 samples, but delivery was delayed due to samples not being in stock. 2 arrived in 5 days, 14 days later still awaiting the final sample?β
Hi Stephen, Weβre very sorry for the unexpected delay with your final sample. On rare occasions, we are held up by our suppliers while samples are being cut and dispatched, and unfortunately this time the wait has been much longer than usual. As an apology for the inconvenience, Iβve arranged for your sample postage to be refunded. We hope this gesture helps to bring some reassurance, and we truly appreciate your patience with us. Warm regards, Team Wood Flooring Kent
βGreat oroduct and excellent price. Initially had wrong beading delivered but after brief email exchange replacement sent with no quibbles. Can highly recommendβ
Thank you for your fantastic review, Iain! We're thrilled to hear that you're happy with both the product and the price. We aim to make the replacement process as smooth as possible, so it's great to know that we could assist you without any hassle. Your recommendation means the world to us! Warm regards, Team Wood Flooring Kent
βAmazing quality and very quick delivery, although delivery price was a little expensive at Β£40 but the flooring was very reasonable so balanced out.β
Thank you for your insightful review, Adele! We're pleased to hear that you found our flooring to be of amazing quality and that the delivery was quick. We understand that delivery costs can feel a bit high, but weβre glad to know you felt it balanced out with the reasonable pricing of our products. Your feedback means a lot to us, and we hope to serve you again in the future! Warm regards, Team Wood Flooring Kent
Thank you so much for your wonderful review, Glenys! We're delighted that our website met your expectations and that Robert provided you with excellent customer service. If you have any more questions or need assistance moving forward, please don't hesitate to reach out. We truly appreciate your feedback! Warm regards, Team Wood Flooring Kent
βOrdered some laminate samples which arrived extremely quickly. Good prices on their products, haven't ordered yet as looking at some other options.β
Thank you for your thoughtful review, John! We're delighted to hear that our laminate samples arrived quickly and that you found our prices to be competitive. We understand that exploring options is important, and we're here to help whenever you're ready to make a decision. Your feedback is greatly appreciated, and we hope to welcome you as a customer soon! Warm regards, Team Wood Flooring Kent
βExcellent price for the quick step flooring best price on the net, good communication and all the material delivered on time on a pallet all wrapped so well very impressed overall would use again and will recommend to others.β
Thank you for your amazing review, Stuart! We're thrilled that you found our quick step flooring to be the best price out there and that our communication met your expectations. Itβs fantastic to hear that your materials arrived promptly and well-packed. We truly appreciate your feedback and your willingness to recommend us to others! Best wishes, Team Wood Flooring Kent
