“Robert from KWF was extremely helpful and kept me informed of my orders progress. Delivered on time and dropped at doorstep by helpful delivery driver. Slight damage to pallet but, nothing too serious. Some planks had minor damage but to be expected on a large order. I would use them again.”
Thank you for your wonderful review, John! We're thrilled to hear that Robert provided you with exceptional service and kept you updated throughout your order process. It's great to know the delivery went smoothly, despite the minor issues. Your feedback is invaluable, and we appreciate your understanding. Should you need assistance in the future, we’re here to help. We look forward to serving you again!
Thank you for your kind review! We’re delighted to hear you were happy with the speedy delivery and the quality of the laminate, and it’s great to know it worked so well for your wall project. Your recommendation means a lot to us.
“Bought flooring several times from wood flooring Kent , really easy to order with and easy to track delivery and prices are fair as well I filled rest of survey in and was asked about if delivery had any damages which I replied yes , I had two packs of flooring that was damaged so I reported this and two replacements were sent out straight away”
Hi Richard, Thank you very much for your fantastic 5-star review and for choosing Wood Flooring Kent on multiple occasions. We’re delighted to hear you’ve found the ordering process straightforward, the delivery tracking easy to follow, and our prices fair. We’re also pleased that when you reported the damaged packs, our team was able to resolve the issue quickly by arranging replacement packs straight away. While damage in transit is unfortunately sometimes unavoidable, we always aim to put things right as quickly and smoothly as possible. Thank you again for your continued support and for taking the time to share your experience. We truly appreciate your repeat custom. Warmest Regards, Wood Flooring Kent
“The flooring is lovely and I’m very pleased with the price I paid considering the quality of the product. Delivery was quick & people who delivered were really friendly and helpful.”
Hi Sarah, Thank you very much for your lovely 5-star review. We’re delighted to hear you’re so pleased with the flooring and that you felt it offered great value for the quality. It’s also wonderful to know your delivery was quick and that the team were friendly and helpful — we’ll be sure to pass that on. Thank you again for your kind words and for choosing us. Warmest Regards, Wood Flooring Kent
Hi Mark, Thank you very much for your 5-star review. We’re delighted to hear you were pleased with the service, the price, and the speed of delivery. Providing great value alongside reliable delivery is something we work hard to achieve. We really appreciate you taking the time to share your feedback, and we hope you enjoy your new flooring for many years to come. Warmest Regards, Wood Flooring Kent
Hi Leanne, Thank you very much for your lovely 5-star review. We’re delighted to hear that you’re really pleased with your flooring and that everything arrived on time. It’s also great to know our delivery team were friendly and made the experience even better. We’ll be sure to pass on your kind words to them. Thank you again for your support - we’re so pleased you couldn’t fault the product or the service. Warmest Regards, Wood Flooring Kent
“What a fabulous company,ordered on the Tuesday delivered on the Friday, communication was great. I can’t praise them enough… the flooring is gorgeous! So thankyou very much .”
Hi Louise, Thank you so much for your wonderful 5-star review. We’re thrilled to hear your order arrived so quickly and that our communication kept everything smooth along the way — that’s exactly the experience we aim to deliver. It’s even better to know you love the flooring and think it’s gorgeous. Comments like yours truly make our day, and we can’t thank you enough for your kind words and praise. We hope you enjoy your new floor for many years to come, and thank you again for choosing us. Warmest Regards, Wood Flooring Kent
Hi Gary, Thank you for the 5-star review! Great to hear the service was excellent, delivery was quick, and the flooring is top quality as described. We’ll pass your feedback to the team. Looking forward to assisting you with more of the same after Christmas. Kind regards, Team Wood Flooring Kent
Hi Elizabeth, Thank you for the 5-star review! Great to hear you’re happy with the service so far. We’ll be here when you’re ready for the next step. Warm regards, Team Wood Flooring Kent
Hi Darren, Thank you for the 5-star review! Great to hear our prices, flexible delivery options, and helpful delivery personnel made a difference. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
“Buying from your website was very easy and quick the only thing that I was not so happy with is the the delivery I was not notified about it before hand as told I would be the first thing I knew about it was a text and email from the courier company saying that my flooring was getting delivered that day a couple of hours later and I was at work luckily someone was else was home that day.apart from that I would have given 5 star”
Thank you for your review, Mark! We're glad to hear that your experience with purchasing was easy and quick. We appreciate your feedback about the delivery notification and apologize for any inconvenience it may have caused. I shall flag this up with the delivery company for your order to ensure that it's does not happen again. Thank you for your understanding, and we hope to exceed your expectations next time! Best wishes, Team Wood Flooring Kent
Thank you so much for your amazing review, Alex! We're thrilled to hear that you consistently receive great service and that our products meet your expectations. Your trust in us is greatly appreciated, and we look forward to serving you again! Warm regards, Team Wood Flooring Kent
“As a first time customer, living in Scotland. I was very impressed with the speed I received my flooring and how the driver helped me, because I was on my own. I found Wood Flooring Kent provided an efficient and friendly service.”
Thank you so much for your wonderful review, Mari! We're delighted to hear that your experience with Wood Flooring Kent was so positive, especially with the prompt delivery and the support from our driver. We strive to provide friendly and efficient service, and your feedback truly warms our hearts. Warm regards, Team Wood Flooring Kent
“From the first communication with Wood-flooring Kent, I was impressed, I placed my order on-line and within days I received my delivery date. Matty the delivery driver was a delight he chatted brought the packs round the back of the house placed them in house in the room of my choice extremely Customer focused. Floor looks fabulous”
Thank you for your glowing review, Susan! We're thrilled to hear that your experience with Wood Flooring Kent was so positive right from the start. It’s wonderful to know that Matty made your delivery experience enjoyable and that you love how the floor looks. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work! Warm regards, Team Wood Flooring Kent
Thank you for your insightful review, Adele! We're pleased to hear that you found our flooring to be of amazing quality and that the delivery was quick. We understand that delivery costs can feel a bit high, but we’re glad to know you felt it balanced out with the reasonable pricing of our products. Your feedback means a lot to us, and we hope to serve you again in the future! Warm regards, Team Wood Flooring Kent
“Excellent price for the quick step flooring best price on the net, good communication and all the material delivered on time on a pallet all wrapped so well very impressed overall would use again and will recommend to others.”
Thank you for your amazing review, Stuart! We're thrilled that you found our quick step flooring to be the best price out there and that our communication met your expectations. It’s fantastic to hear that your materials arrived promptly and well-packed. We truly appreciate your feedback and your willingness to recommend us to others! Best wishes, Team Wood Flooring Kent
“Really good, but didn’t deliver anything and took me chasing them. Once I did, they said they would call back and never did. Then arranged re-delivery of missing items without communication and on a day I explicitly said I would not be available to take delivery. Only reason why I didn’t give a 5* review. However, they arranged everything, it is good quality and value for money and they are quite efficient and friendly.”
Thank you for your feedback, Shivika! We’re glad to hear that you found our flooring to be of good quality and that our team was efficient and friendly. We apologize for the communication issues regarding the delivery, as it’s always our goal to provide a seamless experience. Your comments are invaluable, and we will certainly work to improve our communication moving forward. Thank you for choosing us! Best regards, Team Wood Flooring Kent
“Absolutely loved the flooring had been looking for the tile effect for some time and could not find it this is a high quality flooring prompt delivery too”
Thank you so much for your lovely review, Geraldine! We're thrilled to hear that you found the perfect tile effect flooring you were looking for and that you loved it. It’s fantastic to know that our delivery met your expectations as well. Your satisfaction means everything to us! Warm wishes, Team Wood Flooring Kent
Thank you for the great review, David! We're delighted to hear you had a positive experience with our staff and that the delivery was fast. We always aim to provide excellent service, and your feedback means a lot to us. If you have any questions or need assistance down the line, feel free to reach out. We truly appreciate your support!
Thank you so much for the wonderful review, Karen! We're thrilled to hear you found our service excellent and our prices unbeatable. Your recommendation means a lot to us, and we're here for you or your friends and family anytime. If you need anything in the future, just let us know. We truly appreciate your support!
