Thank you for your kind review! We’re delighted to hear you were happy with the speedy delivery and the quality of the laminate, and it’s great to know it worked so well for your wall project. Your recommendation means a lot to us.
“Paid for next day on some samples, didn't receive for over a week. When they arrived, not all samples were there. Our client chose an alternative supplier.”
Thank you for taking the time to leave feedback, and we’re very sorry for the delay and incomplete delivery of your samples. Unfortunately, this was caused by an unexpected issue with our third-party courier, which we appreciate doesn’t lessen the frustration caused. If you’d like to contact our sales team directly, we’d be more than happy to arrange a refund of the postage as a gesture of goodwill. We appreciate you bringing this to our attention and will continue working to improve our service.
Hi there, Thank you for the 5-star review! Great to hear the online ordering system and customer support were easy to use and helpful, and that the product arrived on time in perfect condition. We’ll pass your thanks to the team. Kind regards, Team Wood Flooring Kent
“Wood Flooring Kent had the flooring we needed in stock and prices are reasonable too. Fast delivery t Cornwall, good communication, friendly reliable courier and it arrived safe and sound. Thank you!”
Hi Sally, Thank you for the 5-star review! Great to hear the flooring was in stock, pricing was reasonable, delivery to Cornwall was fast, and the communication and courier were friendly and reliable. We’ll pass your thanks to the team. Kind regards, Team Wood Flooring Kent
Hi Gary, Thank you for the 5-star review! Great to hear the service was excellent, delivery was quick, and the flooring is top quality as described. We’ll pass your feedback to the team. Looking forward to assisting you with more of the same after Christmas. Kind regards, Team Wood Flooring Kent
“Excellent service. Answered my questions prior to sale. Ordering was very easy. Delivery was quick and I was kept fully informed at all times. Would highly recommend this company”
Hi Fiona, Thank you for the 5-star review! Great to hear you were pleased with the service, that questions were answered prior to sale, ordering was easy, delivery was quick, and you were kept fully informed. We’ll pass your feedback to the team. Kind regards, Team Wood Flooring Kent
“Excellent customer service. Extremely helpful. Making sure I had everything that was required to go with the showerwall via email and telephone. Delivery as advised. Would buy again.”
Hi Angela, Thank you for the 5-star review! Great to hear you’re pleased with our service and that delivery went smoothly. We’ll pass your feedback to the team. Kind regards, Team Wood Flooring Kent
“Very helpful company, ordered some lovely flooring & they rang me back to say the underlay was incompatible. Delivery came and delighted with the flooring”
Hi Neil, Thank you for the 5-star review! Great to hear you’re pleased with the flooring and that we were able to help by confirming the underlay compatibility. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi Elizabeth, Thank you for the 5-star review! Great to hear you’re happy with the service so far. We’ll be here when you’re ready for the next step. Warm regards, Team Wood Flooring Kent
Hi Zara, Thank you for the 5-star review! Great to hear the delivery was very speedy. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
“Needed some floor to match some that had been down a few years. Ordered from here and the goods were delivered 3 days later, colour matched perfectly. Will definitely use this business again.”
Hi Joanne, Thank you for the 5-star review! Great to hear the colour matched perfectly and delivery was prompt. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi Janet, Thank you for the 5-star review! Great to hear our price was competitive and delivery was quick. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi Derek, Thank you for the 4/5 review! Great to hear the wall panels were delivered and well manufactured. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi Darren, Thank you for the 5-star review! Great to hear our prices, flexible delivery options, and helpful delivery personnel made a difference. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
“Excellent service friendly staff helped me with my order And the delivery was excellent was able to keep tracking information Wished I had used them Previously”
Hi Sandra, Thank you for the 5-star review! Great to hear our friendly staff and delivery tracking helped make your order smooth. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi Millie, Thank you for the 4/5 review! Great to hear the floor feels stronger and matches the sample’s quality. We’ll pass your feedback to the team. Warm regards, Team Wood Flooring Kent
Hi William, Thank you for the 5-star review! Great to hear the delivery arrived when expected and was placed in your garage exactly as requested. We’ll pass your thanks to the team. Warm regards, Team Wood Flooring Kent
Thank you for your positive review! We're glad to hear that you had a smooth experience with the replacement. Our team always strives to resolve any issues quickly and efficiently, so it's lovely to know we could assist you. We appreciate your understanding and hope to have the pleasure of serving you again soon! Warm regards, Team Wood Flooring Kent
“Very helpful when sending an enquiry, good quality products, only slight issue was I didn't realise the delivery would be in 2 parts although on the same day.”
Thank you for your fantastic review, Jordan! We're delighted to hear you found our team helpful and our products met your expectations. We appreciate your feedback about the delivery, and we’ll certainly work on making those details clearer in the future. Thank you for choosing us, and we look forward to serving you again soon! Warm regards, Team Wood Flooring Kent
“Ordering process was easy and prices were good. The products were delivered on time. Main positive here was the haulier. I have had laminte come in the past, with broken edges needing return, with a load of hassle, as the carrier did not look after the goods. Not here, the carrier was polite and the goods were in 100% perfect condition.”
Thank you for your wonderful review, Mark! We're thrilled to hear that the ordering process was easy and that your products arrived on time in perfect condition. Our hauliers work hard to ensure everything is handled with care, so it's great to know their efforts made a positive impact on your experience and I will be sure to pass your comments on to them. We appreciate your feedback and hope to serve you again in the future! Warm regards, Team Wood Flooring Kent
