“Ordered a sample of the grey high gloss laminate . It arrived very quick. Was disappointed when it arrived as it’s not the same colour as shown on the website which was disappointing as it was a lot lighter than on the website”
Thank you so much for taking the time to share your experience. We're sorry to hear that the grey high gloss laminate sample looked different from what you saw online. We understand how frustrating it can be when the product doesn’t match your expectations. Unfortunately, the way colours appear can vary a lot depending on the settings and lighting of different screens, which is something beyond our control. That’s why we always recommend ordering a sample first—it’s the best way to see the true shade in your space, under your lighting. We’re glad to hear your sample arrived quickly, and we hope it will help you find the perfect flooring for your home. If you need any more assistance or have questions about other products, please don’t hesitate to ask!